Exchanges

Product Exchange Policy

At RiwajHub, we understand that sometimes the size, color, or design may not be exactly what you expected. That’s why we offer a simple and convenient product exchange policy to make sure you get the perfect pair of Peshawari Chappals.

Exchange Period: You may request an exchange within 7 days of receiving your order.

Eligibility: Products must be unused, unworn, and in their original packaging to qualify for an exchange.

Size & Design Exchange: If the size doesn’t fit or you prefer a different design, you can exchange it (subject to stock availability).

Defective or Wrong Item: If you receive a defective or incorrect product, we will cover the exchange shipping costs and send you the correct item without any extra charges.

Customer Responsibility: For exchanges due to size or design preference, customers are responsible for return shipping costs.

Processing Time: Once we receive your product, the exchange will be processed within 3–5 working days, and the replacement will be shipped promptly.

At RiwajHub, we want you to shop with confidence, knowing that your satisfaction is always our priority.

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